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You are self employed and working from home but wish to give the impression that your operating from an office environment with several employees. Here is one way you could setup your five mailboxes (the mailbox numbers are used as examples): Mailbox #1550 - Designated as your "Sales" department "Hello, you have reached the sales department at XYZ Corp, no one is currently available to take your call. If you would like to receive a fax of our current special offers then press 4 now. Otherwise, please leave a detailed message at the tone and we will get back to you as soon as possible. Thank you and have a great day...." Mailbox #1551 - Designated as your "Tech Support" line "Hello, you have reached technical support at XYZ Corp. No one is available to take your call at the moment. If this is an emergency you may press 2 now to be connected to our on call pager, otherwise, please leave a detailed message at the tone and we will get back to you as soon as possible" Mailbox #1552 - Designated as your "Job" extension "Hello, you have reached the employment opportunities department at XYZ Corp. No one is currently available to take your call. If you would like to fax us your resume press 3 now. You may email your resume to "jobs@xyzcorp.com". If you would like to receive a fax of current job opportunities and an application form press 4 now, otherwise leave a message at the tone and some one will get back to you as soon as possible" Mailbox $1553 - Your own mailbox "Hi you've reached John Smith at XYZ corp. I am currently on the phone or away from my desk. If you would like to connect to my cell phone press 1 now, to page me press 2 now. If you would like to send me a fax press 3 now. To join a teleconference in progress press 5 now, otherwise please leave me a detailed message at the tone with your name and telephone number and I would be happy to get back to you as soon as possible" Note: The "cell phone" option does not need to be your actual cell phone number but could be any one of your 3 pre-programmed call directing phone numbers. We have worded it in this way only to give the caller a comfort level and to simplify the wording of the greeting. Mailbox #1554 - Fax extension Any mailbox may designated to receive faxes only. When a caller enters this mailbox number the fax tone will be heard immediately and no voice greeting is played. This configuration is only an example of how one might choose to use the service. There are many different ways to setup your five mailboxes. Example 2You are a real estate agent who is always in your car and on the move. Your cell phone has an email address and is able to receive text messages and you carry a pager. You spend considerable money advertising your properties and you are looking for a way to save money on advertising and at the same time advertise more properties, and wish to quickly get back to callers with inquiries on your properties for sale. SolutionUse the SOHO package as a powerful marketing tool to advertise your properties for sale. Use one mailbox for each featured property you wish to advertise. Setup up each mailbox to send E-page notification to your main email account and to your cell phone email account and to page you on your pager whenever a message is received. Program your cell phone as your call directing number so that callers can connect directly to you. Load a fax "Hot Sheet" with a photo of the property and a detailed description. Record a description of the property in each mailbox greeting similar to this: "Hello, you've reached John Smith of XYZ Realty. This property is located on the mountain and features 5 bedroom and 3 bathrooms on a large lot with mature trees.... (continue with description of the property)... To connect to my cell phone right now, press 1. To receive a feature sheet by fax on this property press 4. To leave me a message press 7 or hold the line and leave a detailed message at the tone with your name and telephone number and I would be happy to get back to you as soon as possible" Now you can advertise all 5 featured properties in a smaller, less expensive ad similar to the following:
This is only an example of a simple ad. You may want to include a photo with the ad to draw the reader's attention to it. |
IVR·CTI·Fax broadcasting·Call Switching·Predictive Dial·Service Bureau·Unified Messaging·Teleconferencing·ACD·Call Centre |